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Sitecore Troubleshooting

Here is a list of troubleshooting steps I use for when my Sitecore site is being rude. Hopefully this can help you too!!



โœ”๏ธ If everything works but getting random 500.19 error

๐Ÿ”น Verify server and framework with coworkers in Web Platform Installer

๐Ÿ”น URL Rewrite can be missing

๐Ÿ”น Could be something in config being referenced, not installed


โœ”๏ธ Get copy of dllโ€™s, databases


โœ”๏ธ Unable to add new transform

๐Ÿ”น Install Slow Cheetah โ€“ extensions, not nuget


โœ”๏ธ IIS error โ€“ verify site setup can connect to other local site that you know works


โœ”๏ธ Verify connection string and user settings in SQL server


โœ”๏ธ update-package -reinstall before build


โœ”๏ธ apppool is set to integrated 4.0.


โœ”๏ธ check both local and secure port (80, 443)


โœ”๏ธ SQL user needs to be owner


โœ”๏ธ Breakpoint for method/action is skipped โ€“ make sure layout isnโ€™t cached

(property in layout)


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